IM feature comparison: Premium/Ultimate

RC offers two billing plans: Chat Premium Plan and Chat Ultimate Plan. This document outlines the service limits and features of both plans, comparing them with the original Chat Enterprise Plan (now discontinued).

Service limits

:tipping_hand_man: — means the service isn’t available in the current plan.

Category Feature Chat Premium Plan Chat Ultimate Plan Chat Enterprise Plan
Users Registered users Unlimited Unlimited Unlimited
Messages Offline message storage 7 days 7 days 7 days
File storage 180 days 180 days 180 days
One-to-one chat Allowlist users[1] 3000 3000 1000
Blocklist users[2] 3000 3000 1000
Regular group Groups per app Unlimited Unlimited Unlimited
Groups per user[3] Unlimited Unlimited Unlimited
Group size[4] 3000 3000 3000
Chatroom Chatrooms per app Unlimited Unlimited Unlimited
Chatroom size Unlimited Unlimited Unlimited
Ultra group[5] Ultra groups per app Unlimited Unlimited
Ultra groups per user[3:1] 100 100
Ultra group size Unlimited Unlimited
User groups per ultra group 50 50
User group size 100 100

Feature list

:tipping_hand_man: Legend

  • — means the service isn’t available.
  • :heavy_check_mark: means the service is included.
  • $ means the service is available for an extra fee.

:star2: marks advanced features.

Category Feature Chat Premium Plan Chat Ultimate Plan Chat Enterprise Plan
Conversation types One-to-one chat :heavy_check_mark: :heavy_check_mark: :heavy_check_mark:
Group chat :heavy_check_mark: :heavy_check_mark: :heavy_check_mark:
Chatroom :heavy_check_mark: :heavy_check_mark: :heavy_check_mark:
Ultra group[5:1] :heavy_check_mark: :heavy_check_mark:
Conversations Do Not Disturb :heavy_check_mark: :heavy_check_mark: :heavy_check_mark:
Pin conversations :heavy_check_mark: :heavy_check_mark: :heavy_check_mark:
Tag conversations :heavy_check_mark: :heavy_check_mark: :heavy_check_mark:
Users Online status subscription :star2: :heavy_check_mark: :heavy_check_mark: :heavy_check_mark:
Messages Message routing callback :star2: :heavy_check_mark: :heavy_check_mark: :heavy_check_mark:
Full user notification :star2: :heavy_check_mark: :heavy_check_mark: :heavy_check_mark:
Tagged user notification :heavy_check_mark: :heavy_check_mark: :heavy_check_mark:
Online user notification :heavy_check_mark: :heavy_check_mark: :heavy_check_mark:
Multi-device sync :star2: :heavy_check_mark: :heavy_check_mark: :heavy_check_mark:
Message callback service $ :heavy_check_mark: $
Message log download :heavy_check_mark: :heavy_check_mark: :heavy_check_mark:
Read receipts :heavy_check_mark: :heavy_check_mark: :heavy_check_mark:
End-to-end encryption :heavy_check_mark: :heavy_check_mark: :heavy_check_mark:
Groups Mute groups :heavy_check_mark: :heavy_check_mark: :heavy_check_mark:
Targeted messages :heavy_check_mark: :heavy_check_mark: :heavy_check_mark:
Chatrooms Attribute settings :heavy_check_mark: :heavy_check_mark: :heavy_check_mark:
Status sync :heavy_check_mark: :heavy_check_mark: :heavy_check_mark:
Keepalive service $ :heavy_check_mark: $
Global mute $ :heavy_check_mark: $
Message priority[6] $ :heavy_check_mark: $
Allowlist[7] $ :heavy_check_mark: $
Broadcast messages $ :heavy_check_mark: $
Status sync :heavy_check_mark: :heavy_check_mark: :heavy_check_mark:
Ban members :heavy_check_mark: :heavy_check_mark: :heavy_check_mark:
Ultra groups[5:2] Public channels :heavy_check_mark: :heavy_check_mark:
Private channels :heavy_check_mark: :heavy_check_mark:
User groups :heavy_check_mark: :heavy_check_mark:
Mute ultra groups :heavy_check_mark: :heavy_check_mark:
Retrieve history :heavy_check_mark: :heavy_check_mark:
Unread mentions :heavy_check_mark: :heavy_check_mark: :heavy_check_mark:
Push services Cross-platform push[8] :heavy_check_mark: :heavy_check_mark: :heavy_check_mark:
Push by app version :heavy_check_mark: :heavy_check_mark: :heavy_check_mark:
Multi-language push :heavy_check_mark: :heavy_check_mark: :heavy_check_mark:
Push templates $ :heavy_check_mark: Not supported
API calls API call frequency $ $ $
Storage One-to-one & group storage[9] :star2: :heavy_check_mark: :heavy_check_mark: :heavy_check_mark:
Chatroom storage[10] $ $ $
Ultra group storage[11] :heavy_check_mark: :heavy_check_mark:
Security & moderation Third-party moderation $ $ $
Sensitive words :heavy_check_mark: :heavy_check_mark: :heavy_check_mark:
Web security domains :heavy_check_mark: :heavy_check_mark: :heavy_check_mark:
Polaris IM Polaris :heavy_check_mark: :heavy_check_mark: :heavy_check_mark:
RTC Polaris :heavy_check_mark: :heavy_check_mark: :heavy_check_mark:
Desktop PC client $ $ $
Others Multiple package names :heavy_check_mark: :heavy_check_mark: :heavy_check_mark:

Billing details

For billing details, refer to:


  1. Max allowlist users per user. ↩︎

  2. Max blocklist users per user. ↩︎

  3. Max groups a user can join. ↩︎ ↩︎

  4. Group size limit. ↩︎

  5. Ultra group is only available in the Chat Ultimate Plan. ↩︎ ↩︎ ↩︎

  6. Set low-priority message types (up to 20). Low-priority messages are dropped first under high server load. ↩︎

  7. Includes user and message allowlists. Protects important users or message types in chatrooms. ↩︎

  8. APNs, FCM, Huawei, Honor, Xiaomi, OPPO, VIVO, Meizu. ↩︎

  9. Includes 6 months of message storage. Extendable for a fee. ↩︎

  10. No included storage. Defaults to 2 months, billed monthly. Extendable for a fee. ↩︎

  11. Includes 7 days of message storage. Extendable for a fee. ↩︎