Why do new users receive notifications for messages sent before they registered?

By default, new users can receive broadcast messages sent up to 7 days before they registered. You can disable this service from the Console.

To disable this feature, go to the Basic Features page in the Console, confirm that the correct app name and environment (Development/Production) are selected, and then click Disable.

The setting for new users receiving pre-registration broadcast messages affects messages sent by the following APIs:

  • Send Broadcast to Users: /message/broadcast.json

  • Send notifications to tagged users: /push.json

  • Send Application Package Name Notification: /push.json

If you have any questions about this feature, feel free to submit a ticket to us.