|
About the Technical guides category
|
|
0
|
74
|
March 4, 2025
|
|
How to get full local logs on Android client
|
|
2
|
74
|
March 27, 2026
|
|
What causes message sending timeout?
|
|
4
|
91
|
March 27, 2026
|
|
Unread message count reappears after re-login or login from another device?
|
|
4
|
92
|
March 27, 2026
|
|
Can’t find the successfully sent message in remote messages?
|
|
4
|
91
|
March 27, 2026
|
|
Web client push notifications
|
|
4
|
78
|
March 27, 2026
|
|
Why does the message listener return data that has already been received during re-login?
|
|
0
|
52
|
June 23, 2025
|
|
Fix error 25103 during message deletion
|
|
4
|
89
|
March 27, 2026
|
|
How to modify the SDK's default image and video compression settings?
|
|
4
|
123
|
March 27, 2026
|
|
How to send high-quality voice on iOS
|
|
4
|
90
|
March 27, 2026
|
|
How to keep an App connected to NC server in the iOS background?
|
|
4
|
97
|
March 27, 2026
|
|
Troubleshoot third-party push notification issues using logs
|
|
2
|
62
|
March 27, 2026
|
|
Channel list data inconsistency between mobile and web clients
|
|
0
|
74
|
June 23, 2025
|
|
What to do if the SDK's connect method returns an invalid access token
|
|
2
|
181
|
March 27, 2026
|
|
How to capture and analyze logs
|
|
0
|
77
|
June 23, 2025
|
|
Can’t receive FCM push notifications after force stopping/killing the app
|
|
2
|
212
|
March 27, 2026
|
|
How to troubleshoot if you can't retrieve the channel list?
|
|
0
|
72
|
June 23, 2025
|
|
Where’s the client database file?
|
|
0
|
69
|
June 23, 2025
|
|
Common issues with channel lists
|
|
0
|
69
|
June 23, 2025
|
|
Push notification badge display
|
|
2
|
125
|
March 27, 2026
|
|
Check SDK version on iOS
|
|
2
|
85
|
March 27, 2026
|
|
What’s an Application ID? How is it different from the application package name?
|
|
0
|
54
|
June 23, 2025
|
|
FCM push notifications depend on the packaging method
|
|
0
|
64
|
June 23, 2025
|
|
What are the requirements for thumbnails in image messages?
|
|
0
|
54
|
June 23, 2025
|
|
Why am I getting a 403 error when requesting a Token?
|
|
0
|
56
|
June 23, 2025
|
|
Why does the connection fail after deployment when the testing environment works fine?
|
|
0
|
103
|
June 23, 2025
|
|
Get the SHA1 value of an Android app signature
|
|
0
|
76
|
June 23, 2025
|
|
iOS client database file location
|
|
0
|
75
|
June 23, 2025
|
|
Server API returns 401 signature error
|
|
0
|
58
|
June 23, 2025
|
|
What’s an applicationID? How does it differ from the package name?
|
|
0
|
96
|
March 6, 2025
|