Can't retrieve sent group targeted messages via history API? - Web

Technical guides
1

Troubleshooting steps:

  1. Verify cloud storage status

    • Messages won’t persist without enabled Cloud Storage for Group Targeted Messages
    • Enable via: [IM Service] Can’t retrieve group targeted messages?

  2. Check API parameters

    • Ensure correct parameters in your getHistoryMessages() call
    • Reference: Get history messages
    • Remember to select the correct SDK version documentation