Instructions
Go to the Chat pricing plans page in the Console. Under the General services tab, you can enable Cloud storage for one-to-one and group messages.
Description
One-to-one message history and group message history are part of the same storage service in RongCloud: Cloud storage for one-to-one and group messages.
When this service is enabled, the RongCloud server will save the chat history for both one-to-one and group conversations. This allows you to retrieve chat records through the client SDK, even after reinstalling the app or logging in on a new device. By default, chat records are stored for up to 6 months after the service is enabled.
If you have any questions, feel free to submit a ticket to us.