How it works
By default, when a user logs in on a new device, we automatically kick them out of their old device. When you enable this feature, you can let the client SDK (including all mobile and Electron clients) adjust this strategy so that already-logged-in mobile devices are not affected. If a device tries to reconnect and finds another device is already online, it will stop trying to reconnect and will show the user a “logged in on another device” message.
How to enable
Go to Console > Basic features. Make sure you’ve selected the correct app and environment (Development or Production). Then, turn on the service.
Related docs
Related tags
- reconnection mechanism, reconnection kick
Questions? Open a ticket.