How to enable
Go to Console > Chat pricing plans, find the General services tab, and turn on the Chatroom message priority service.
How it works
This feature lets you set certain messages as low-priority. When server traffic is high, low-priority messages are the first to be dropped. This helps ensure your important messages always get through.
Once enabled, you can mark certain message types as low-priority within specific chatrooms. Learn more in Add Low-Priority Message Types.
Questions? Open a ticket.