Why is there no callback for Server API message delivery after enabling message routing? Why isn’t the Server API message routed?

RC Console
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  • Feature description: By default, messages sent via the Server API won’t be routed to the customer application server. After enabling this feature, you can use the Post-messaging Callback to sync all messages to the customer application server.
    Prerequisite: You need to enable the Post-messaging callback feature in the console first.

  • How to enable: Go to the basic features page in the developer console. Verify the app name and environment (development / production), then click Enable.

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  • Related tags: No callback for Server API message delivery, some messages not routed, some messages not sent to our server

If you have any questions about this feature, feel free to submit a ticket to contact us.