Prerequisites
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All versions can activate this service in the development environment.
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Only the Chat Premium Plan and Chat Ultimate Plan can activate this service in the production environment.
Activation instructions
Activate the service in the Console under Application Configuration > IM Service Management
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Self-service activation (Configuration name: Chatroom allowlist service)
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Paid value-added services (Included in the Chat Ultimate Plan, no additional charge)
Configuration details
To ensure important messages in the chatroom are delivered normally, the chatroom service will, by default, discard the latest messages that exceed the consumption limit in chronological order when the message volume is high, ensuring server stability.
To address the above characteristics of the chatroom service, RC provides the chatroom allowlist service, which helps protect certain messages in your app. After activation, you can use the following Server APIs:
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Chatroom user allowlist: Protects important users in specified chatrooms, supporting allowlist user settings by chatroom. For example, users with important roles such as administrators or hosts in your app’s chatrooms.
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Chatroom message allowlist: Protects specified message types in all chatrooms under your app. For example, custom red packet messages in your app.