This document outlines the billing packages for the Chat Premium Plan and Chat Ultimate Plan, including value-added services, for apps in the global data center.
Activation
Once your account meets the prepaid amount requirement, activate the Premium Plan or Ultimate Plan in the RC Developer Console. Billing starts immediately.
Prepaid amount requirements:
| Plan | Activation method | Minimum prepaid amount |
|---|---|---|
| Premium Plan | Self-service, supports downgrade from Ultimate Plan | $ 1,200 |
| Ultimate Plan | Self-service | $ 1,600 |
Pricing structure
Your monthly fee includes:
- Fixed plan fee (based on monthly peak daily active user)
- Monthly usage fees for value-added services
Note: Dedicated Cloud services incur additional monthly fees.
By default, RC supports up to 2 million outgoing messages per app, meeting basic business needs.
If your app exceeds 2 million outgoing messages daily, it’s considered high-traffic. Contact us by creating a ticket for Dedicated Cloud services, which incur additional fees.
Monthly daily active user peak tiers
For apps with ≤ 2 million outgoing messages daily, billing is based on monthly daily active user peak tiers.
Refer to the table below:
| Monthly daily active user peak range | Premium Plan fee (monthly) | Ultimate Plan fee (monthly) |
|---|---|---|
| DAU ≤ 10,000 | $ 1,200 | $ 1,600 |
| DAU > 10,000 | +$ 600 / +10,000 DAU | +$ 900 / +10,000 DAU |
For every additional 10,000 DAU beyond 10,000, the monthly fee increases by $ 600 for the Premium Plan and $ 900 for the Ultimate Plan.
If your app exceeds 2 million outgoing messages daily, contact us for detailed price by creating a ticket.
Value-added services pricing
Value-added services are billed monthly.
Note
- — Service not available in this plan
Included in plan, no extra charge
- $ Available for purchase
Note| Category | Value-added service | Premium Plan | Ultimate Plan | Pricing |
|---|---|---|---|---|
| Chatroom services | Chatroom Keepalive | $ |  |
$ 400 / month |
| Chatroom services | Mute all chatrooms | $ | |
$ 400 / month |
| Chatroom services | Chatroom Message Priority[1] | $ | |
$ 400 / month |
| Chatroom services | Chatroom allowlist[2] | $ | |
$ 400 / month |
| Chatroom services | Chatroom Broadcast | $ | |
$ 400 / month |
| User services | User Status Subscription | $ | |
$ 400 / month |
| Server callback | Pre-messaging Callback | $ | |
$ 400 / month |
| Push services | Push notification template settings | $ | |
$ 400 / month |
| Storage services | Enable: Cloud Storage for One-to-One and Group Messages[3] | |
|
Includes 6 months of storage |
| Storage services | Extend: Cloud Storage for One-to-One and Group Messages | $ | $ | $ (240 x number of 6-month extensions[4]) / month |
| Storage services | Enable: Cloud Storage for Chatroom Messages[5] | $ | $ | $ 200 / month |
| Storage services | Extend: Cloud Storage for Chatroom Messages | $ | $ | $ (200 x number of months extended) / month |
| Storage services | Enable: Cloud Storage for Ultra Group Messages[6] | — | $ | Includes 7 days of storage |
| Storage services | Extend: Cloud Storage for Ultra Group Messages[6:1] | — | $ | $ (200 x number of months extended) / month |
| Sensitive words | Increase sensitive word count | $ | $ | Includes 50 sensitive words. Add $ 240/month for every additional 1000 words |
| Push log download | Push log download | $ | |
Billed by push log volume tier (10 million), see push log pricing |
| Desktop version | PC version | $ | $ | $ 1000 / month |
Push log pricing
The Ultimate Plan includes this service for free. Other IM plans are billed based on server-generated push log volume tiers. Each tier is 10 million logs. If the monthly push log volume is less than 10 million, the minimum tier fee applies.
| Monthly push log volume range | Premium Plan global fee (monthly) | Ultimate Plan global fee (monthly) |
|---|---|---|
| 0 ~ 10 million (inclusive) | $ 60 | Free |
| 10 ~ 20 million (inclusive) | $ 120 | Free |
| 20 ~ 30 million (inclusive) | $ 190 | Free |
Other tiers follow the same pattern.
Billing period
Billing starts immediately upon service activation. Accounts are settled at 24:00 on the last day of each month, and bills are generated at 24:00 on the first day of the following month for payment.
If your account is in arrears (negative balance), you must replenish the balance and pay the overdue amount within 7 days.
If arrears status exceeds 7 days, the system will suspend the service. To ensure smooth business operations, we recommend prepaying for at least 3 months. For details, contact us by creating a ticket.
If arrears status exceeds 7 days, the system will suspend the service. To ensure smooth business operations, we recommend prepaying for at least 3 months. For details, contact us by creating a Reference links
Allows setting specific message types as low-priority, supporting up to 20 message types. Low-priority messages are discarded first when server load is high. For example, a custom “like” message can be set as low-priority and discarded first during high chatroom message volume. ↩︎
Includes chatroom user allowlist and chatroom message allowlist. The chatroom user allowlist protects important users in specified chatrooms, supporting per-chatroom settings. For example, admins or hosts in an app’s chatrooms. The chatroom message allowlist protects specified message types across all chatrooms in an app. For example, custom “red packet” messages. ↩︎
Default storage duration is 6 months upon activation. ↩︎
Each extension is fixed at 6 months. Extending storage by 6 months increases the monthly fee by $ 240. ↩︎
Default storage duration is 2 months upon activation. ↩︎