How to enable cloud storage for chatroom messages

RC services
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Prerequisites

  • Only the Chat Premium Plan and Chat Ultimate Plan can enable this service in the production environment.

Instructions

  1. Go to the Chat pricing plans page in the Console.

  2. Switch to the Standard features tab.

  3. Enable the Cloud Storage for Chatroom Messages service.

  • Self-configurable (Configuration name: Cloud Storage for Chatroom Messages)

  • Paid configuration (Free in the development environment)

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Configuration details

Once enabled, the RC server will save chat history for the Chatroom conversation type. Whether you reinstall the app or log in from a different device, you can retrieve the chat history via the Client SDK. By default, chat records are stored for up to 2 months, extendable to 36 months for an additional fee. To adjust the storage duration, go to the Extended services tab in the Chat pricing plans page in the Developer Console.

Chat history is recorded only after the service is enabled. Records prior to activation cannot be retrieved.

Pricing details

For more information on pricing, see the details below: