Prerequisites
- Only the Chat Ultimate Plan supports this service in production.
Instructions
Go to the ultra group service page in the Console to activate and manage your ultra group settings.
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Self-service setup (Configuration name: ultra group service)
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Paid configuration (Included in the Chat Ultimate Plan, no extra charge)
Configuration details
Set up your ultra group service with these options:
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IM service: Can non-members retrieve ultra group history messages?: Off by default. Turn on to allow non-members to access past messages.
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IM service: Configure message retrieval for new ultra group members - RC services - RC Help Center: Off by default. Enable to let new members see messages sent before they joined.
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Cloud storage for messages: Default is 7 days. Upgrade to 3 months, 6 months, or 1 year.
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Push notification frequency: Default is 1 push per minute per channel per user. @ messages are exempt.
To manage notification volume, regular messages trigger pushes after 2 accumulate. @ messages are exempt.